One view of every shipment, across every carrier, after it leaves the dock‍

"Where's my delivery?" gets answered without anyone opening a carrier portal.

See every delivery in real time, across every carrier, in one place.

Your customer service team shouldn’t need a dozen carrier portals open to answer a delivery query. Track pulls events from every carrier into one consistent view, so exceptions, ETAs and delivery status sit in one place, in one format.

Proactive alerts surface the issues that matter

Your team can intervene before the customer calls and because the data flows from MachShip’s 500+ carrier integrations, your operations team can finally see patterns in delivery failures across lanes, carriers and customers, then fix them at the root.

How it works

Visibility across every carrier, in one place.

Every carrier's updates land in one format, no status codes to interpret.

Tracking events, normalized

Every carrier event, translated into one consistent format. No interpreting different status codes from different providers.

Proactive exception alerts

Spot delays, failed deliveries and stuck consignments early. Intervene before the customer picks up the phone.

One view of every shipment

In transit, out for delivery, delivered, exception. Every status across every carrier, in a single live view.

Related Products

Carriers

Carrier panel management

Bring every carrier account, rate card and service type into a single platform.

Ship

Consignment workflow

Streamline the consignment process from quoting and carrier selection through to label generation and dispatch.

Orchestrate

Rules engine

Automate carrier selection and routing using business rules you define.

Reconcile

Invoice variance handling

Automate the comparison between what was quoted and what was invoiced - surface variances, recover margin.

It’s in the stats.

You don't move freight at this scale without knowing where all of it is. Track brings every carrier's updates into one view and one format, so your team can step in before a customer has to ask.

25,000+

200M

Items shipped through MachShip

500+

Over 500 Carriers. The largest carrier network across Australia and New Zealand.

Customer Spotlight

Radio Parts

Radio Parts sought a multi-carrier freight solution that could integrate directly with their existing Business Central environment - without disrupting the workflows their teams already relied on.

My Eco Group

My Eco Group provide sustainable products to Australia's largest retailers. Join us as we explore the impacts using MachShip has had on their supply chain in partnership with Navia.

Connectors

Tracking depth, powered by carrier breadth.

Every event from 500+ carriers, fed into one consistent view. The data foundation that makes Track work.

See how MachShip gives your team one view of every shipment, across every carrier.

Your questions answered

Which carriers can you track?

All of them, or close to it. Track sits on top of MachShip’s network of 500+ carrier integrations, so if you’re moving freight with a carrier in Australia or New Zealand, chances are we already pull their tracking data. Your team sees every carrier in one view, in one format.

Will I know about issues before the customer does?

Yes. Track surfaces proactive exception alerts the moment something looks wrong: a missed ETA, a stuck consignment, a failed delivery, a parcel sitting in a depot. Your team gets the chance to fix it (or get on the front foot with the customer) before the “where’s my order?” email lands.

Can my customer service team see the same view I see?

Yes, with role-based access controlling exactly what each user can see. Your customer service team can answer delivery queries straight from the platform without logging into a single carrier portal. Operations, finance, and execs each get the view that’s relevant to them.

Does this replace my carrier portals?

For tracking and exception management, yes. Track gives you one place to monitor every shipment across every carrier, so there’s no portal hopping to answer a delivery query, chase an exception, or check an ETA.